Shipping Information & Policies

To check the status of your order online please use our order status form.

Remember that shipping times are in addition to the availability time. If the availability of an item is  2-3 weeks and you select Expedited Service for delivery, the package will not arrive in 2-3 days. It will arrive in 2-3 weeks PLUS the 2-3 days for delivery.

Also note that if you are ordering large multiples of an item, we may need to order more to fulfill your order. This will result in some of the items being delivered to you later.

Shipping and Handling Charges – Destinations in the Continental U.S.

Shipping ClassStandard (3-8 business days)Expedited (2-3 business days)Next-day (1 business day)
Economy Plus$7.99$19.95$49.95
Normal Plus$11.99$29.95$74.99

Shipping and Handling Charges – Alaska, Hawaii, AE /APO, Puerto Rico, Guam, etc

Shipping ClassStandard (3-8 business days)Expedited (2-3 business days)
Economy Plus$8.99$24.95
Normal Plus$14.99$34.99

Shipping and Handling Charges – Canada & Mexico

Shipping ClassStandard (3-8 business days)Expedited (2-3 business days)
Economy Plus$21.99$49.95
Normal Plus$59.95$74.95

Shipping and Handling Charges – Europe

Shipping ClassStandard (3-8 business days)Expedited (2-3 business days)
Economy Plus$29.95$44.95
Normal Plus$74.99$99.95

Shipping and Handling Charges – Australia

Shipping ClassStandard (3-8 business days)Expedited (2-3 business days)
Economy Plus$29.95$45.99
Normal Plus$79.95$99.95

Shipping and Handling Charges – Rest of the World

Shipping ClassStandard (3-8 business days)Expedited (2-3 business days)
Economy Plus$34.99$49.95
Normal Plus$99.95$124.99

Check Payments

If you send us a check to pay for an order we may hold the order until the check has cleared.

Pending Payment Orders

Pending payment orders will be processed as soon as payment is received. If you elect to send us a check or call in a credit card number we will not begin processing your order until we receive your payment.

APO/FPO Addresses

As a special service to our military, we ship all orders to overseas military bases using priority mail. There is no extra fee for this service.

International Orders

Due to fraud and a lack of cooperation by foreign banks in verifying billing and shipping information, all foreign orders may be charged as soon as we receive the order. If your credit card company does not support address verification or you are having your order shipped to a different address than your billing address, we may hold your order for at least thirty days to help ensure that the card was not used fraudulently. To speed up the handling of your order you can fax us a copy of your most recent credit card statement. Our fax number is 1-719-495-7505.

When we ship a foreign order it should take 1-3 weeks to arrive in the destination country(not your address) if shipped first class mail and within 1-2 weeks when shipped priority mail. Depending on the quality of your local postal system actual arrival at your address could take substantially longer.

Due to the overwhelming number of fraudulent orders that originate in specific countries, we refuse to send any packages or respond to any correspondence from such countries. If your country does not appear on our shipping list it may simply have been an oversight. Please contact us if you believe an ommission to be in error.

Lost International Shipments

On rare occasions an international order may be lost in shipping. We make every effort to properly package, postmark and record foreign shipments but cannot be held responsible for the loss or damage of a package once it leaves our store for a foreign destination. No money will be refunded for orders that are lost or damaged once they leave our store. This policy applies to all addresses outside of the 50 United States except for American military addresses.

Customs, Duties and Taxes

Orders sent to addresses outside of the United States may be subject to customs fees and duties. We will include customs forms with all such orders.

Unfortunately, customs fees vary greatly from country to country and we are not able to provide you with this information. If you are having a package shipped to an address outside of the United States please contact your customs office before completing the order so you know what fees, if any, may be charged when your package arrives.